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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judith Kiersky Sperling

April 25, 2025

5  out of  5
rating by Judith Kiersky Sperling
"I needed renter's insurance when moving back to NYC from Santa Fe. Xavier Merced made the process easy and thorough! I also got the best quote from State Farm, who I have used for home insurance for years!"
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Shade Jimenez

April 24, 2025

5  out of  5
rating by Shade Jimenez
"I had a fantastic experience working with Esha Bishop for my renters insurance! She was professional, knowledgeable, and incredibly helpful every step of the way. She took the time to explain all my coverage options, answered all my questions with patience, and made the whole process quick and easy. Highly recommend Esha if you're looking for someone who truly puts their clients first!"
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Gail Piasecki

April 21, 2025

5  out of  5
rating by Gail Piasecki
"Jonathan Nolberto was great at finding an insurance policy for my multi-family unit when so many other insurance companies couldn't or wouldn't. He was clear, and fast, and the policy was in place the next day! Very pleased!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Gail. Thank you for trusting our agency to keep you covered! - Virginia"
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Franck Dahan

April 21, 2025

5  out of  5
rating by Franck Dahan
"Great experience working with Rubi to set up my policy. She is very professional and demonstrated a level of care and attentiveness that is rare to find."
We responded:
"I'm grateful to have such a wonderful team and loyal customers, Franck! Thanks for sharing! - Virginia"
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Timothy Givens

April 18, 2025

5  out of  5
rating by Timothy Givens
"I had Aiya Hussein (account manager with Virginia Chan) assist me with new insurance coverage recently and I could not be happier. I'm relocating to New York and wanted to find someone in my neighborhood and she was very responsive and walked me through the process and answered any questions I had. Would totally recommend."
We responded:
"We will always strive to leave you with a wonderful customer service experience, Timothy! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Virginia"
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Evie Hanson

April 15, 2025

5  out of  5
rating by Evie Hanson
"Very helpful and quick to respond! Would recommend to anyone!"
We responded:
"Thank you, Evie! We're so happy to see you enjoyed your experience. - Virginia"
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Jays

April 9, 2025

5  out of  5
rating by Jays
"Jonathan is great at recommending life insurance especially for someone young like me."
We responded:
"Hello, thank you so much for sharing your positive experience with us! Your experience with our team is exactly what we strive for. We appreciate you! - Virginia "
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Emily Taguchi

April 4, 2025

5  out of  5
rating by Emily Taguchi
"Xavier Merced has been helping us with a policy for our co-op, and our experience has been excellent. He takes the time to go through each line item and explain it in detail, what typical amounts may be, why/why not consider adding coverage, et cetera. He's both patient and responsive, and we are very happy working with him."
We responded:
"Emily, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Virginia "
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Asako Mi

March 26, 2025

5  out of  5
rating by Asako Mi
"Xavier was willing to take his time for me. Thank you."
We responded:
"Asako, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you to serve your insurance needs. Call us anytime! - Virginia "
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Ashley Addison

March 25, 2025

5  out of  5
rating by Ashley Addison
"Johnathan really helped me feel confident about my investment into life insurance."
We responded:
"Ashley, I’m happy to hear Johnathan took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Virginia "
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Felice Michetti

March 24, 2025

5  out of  5
rating by Felice Michetti
"Excellent service with comprehensive knowledge of the policies"
We responded:
"Thank you for the 5 stars, Felice! We truly appreciate your support! - Virginia"
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alicia gomez

March 21, 2025

5  out of  5
rating by alicia gomez
"Jonathan tiene muy buen trato con las personas y fue muy buena su ayuda es la primera ves que me hicieron sentir muy cómoda"
We responded:
"¡Gracias por las 5 estrellas, Alicia! ¡Nos alegra mucho que hayas tenido una gran experiencia! - Virginia"
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Bernardo Britto

March 20, 2025

5  out of  5
rating by Bernardo Britto
"Great service, great experience. I spoke with Aiya and she was incredible kind, engaging, patient, and knowledgeable."
We responded:
"Thank you for the five star review, Bernardo! My team and I will always be here for you to serve you and provide you with top notch service! - Virginia"
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janet traynor

March 14, 2025

5  out of  5
rating by janet traynor
"Fabulous! Outstanding! The only place to get insurance is Virginia Chan’s State Farm. As a real estate broker on the Upper East Side, I recommend this outstanding company to all of my clients. All agents are top-notch and go out of their way to help with the smallest details. Rubi called my client internationally to confirm the details. Aiya helped my client a month before. Both agents went above and beyond. You can TRUST STATE FARM for their honesty, integrity, and commitment to excellence."
We responded:
"Janet, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Virginia"
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Stacy Lesperance

March 12, 2025

5  out of  5
rating by Stacy Lesperance
"Jonathan is the best he’s very kind, patience to give me the best quote for my car. Stacy Lesperance"
We responded:
"Stacy, please know that my team and I will always be here to help support your insurance needs. Thank you. - Virginia"
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Hughbo Shim

March 10, 2025

5  out of  5
rating by Hughbo Shim
"I worked with Aiya Hussein. She was extremely helpful from the moment I called her and processed my ask for insurance super quickly. Highly recommend!"
We responded:
"Hello, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Virginia"
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Dan Kimberg

March 8, 2025

5  out of  5
rating by Dan Kimberg
"Aiya made the process of getting insurance for our new co-op completely painless. Literally one quick phone call and we were set. She was also very responsive when we had questions, and proactively sent us all the paperwork we needed."
We responded:
"Dan, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Virginia"
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strictly cleaning

March 7, 2025

5  out of  5
rating by strictly cleaning
"It's can be a very tedious and difficult decision to get life insurance and choosing the right one for you! Just having a newborn the pressure was on and I looked around, the prices and how forceful some Brookers can be was really making me discouraged about the whole process. Untill I met Aiya from State Farm! She gave me so much information, time and multiple quotes to make the decision process seamless. Feel very confident that everyone she interacts with will have the same experience. Thank again. Zak Anthony alkahabbaz Strictly cleaning services"
We responded:
"Hello, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Virginia"
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Anya Wang

March 3, 2025

5  out of  5
rating by Anya Wang
"Aiya Hussein took my call when I reached out about renter's insurance. She is amazing and super efficient at helping me getting things sorted out, giving me quotation and helping me nevigate things as this is my first time renting on my own in New York City. Highly recommend her!"
We responded:
"Anya, thank you so much for your kind words about Aiya. We are honored to be able to assist you with your insurance needs! - Virginia"
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Adrienne

February 28, 2025

5  out of  5
rating by Adrienne
"I had the absolute pleasure of working with Mr. Jonathan Nolberto recently. Not only was he incredibly knowledgeable, he was also very patient and kind. I had a multitude of questions, all of which he answered correctly, without missing a beat. Additionally, he helped me save money on my home insurance! It is very clear that Jonathan cares about his customers, as well as how he represents the State Farm Team. Best customer service experience ever!!"
We responded:
"It’s wonderful to hear about your great experience with Jonathan, Adrienne! We're so glad he was able to answer all your questions and provide excellent service. Thank you for your kind words, and we’re happy to have him on our team! - Virginia"
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Jeanie Deloughery

February 27, 2025

5  out of  5
rating by Jeanie Deloughery
"Had THE BEST experience with Jonathan not only did he save me over $2000. He was personable, professional, and his follow up was on spot!"
We responded:
"Jeanie, I’m happy to hear Jonathan took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers! - Virginia "
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Grace T

February 25, 2025

4  out of  5
rating by Grace T
"Aiya worked with me on our insurance needs and she followed through. She's very nice and patient answering all your questions. Thank you Aiya!"
We responded:
"Grace, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Virginia"
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willie frisella

February 17, 2025

5  out of  5
rating by willie frisella
"I was not too informed about Life Insurance and I was lucky enough to deal with such a helpful office. My Agent Aiya was amazing! She answered all my questions and helped me pick the perfect plan."
We responded:
"Willie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Virginia"
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Kaitlin Frey

February 15, 2025

5  out of  5
rating by Kaitlin Frey
"I picked this State Farm on a whim because it was close to my new apartment and WOW - could not have picked a better location. The agent who took my case, Aiya, was so incredibly kind and knowledgeable - she helped me through the entire process! I really felt heard and supported - since this was my first time getting NYC insurance I had a LOT of questions, but Aiya answered them all and went above and beyond to ensure I had what I needed to make my move to NYC a success. Truly could not have had better luck than choosing to work with this agency. Thanks for everything!"
We responded:
"Kaitlin, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Virginia"
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jean-noel calon

February 6, 2025

5  out of  5
rating by jean-noel calon
"Great meeting ( with no appointment!) with Jonathan who was super pro, providing the best advice for home insurance, always with a smile and a great sense of humor! Excellent vibes! Bravo!!!"
We responded:
"Jean-Noel, thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Jonathan. He is awesome! We appreciate your kind words and look forward to serving you again! - Virginia"