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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Rodriguez

Carmen Rodriguez

July 10, 2026

5  out of  5
rating by Carmen Rodriguez
"The service we received from Aiya at State Farm was excellent. She replied promptly to our inquiry and helped us get our policy in no time.
I strongly recommend her professional service."
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Ashwin Sawant

July 9, 2026

5  out of  5
rating by Ashwin Sawant
"Responsive service. Statefarm app is good."
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Anthony Acosta

July 3, 2026

5  out of  5
rating by Anthony Acosta
"Aiya gave me an excellent experience from start to finish. The service was professional, efficient, and exceeded my expectations. Highly recommend!"
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Jason

June 29, 2026

5  out of  5
rating by Jason
"Xavier was great with helping me set up renters insurance. He clearly explained what my options were and I was able to set up a policy that worked for me in minutes. Highly recommend Xavier and the team at Virginia Chan!"
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Karen Hegeman

June 27, 2026

5  out of  5
rating by Karen Hegeman
"Aiya was so friendly and helpful and got me a great price for my insurance needs. If you're looking for an agent in the NYC area, this is a great one!"
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Nina Di Trapani

June 23, 2026

5  out of  5
rating by Nina Di Trapani
"Mr. Jay Madrid made the process of getting my condo insurance easy and quick. He was friendly and put me at ease. Thank You!"
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Alezander Wu

June 15, 2026

5  out of  5
rating by Alezander Wu
"Writing this to express my appreciation for the Virginia Chan team!

My co-op insurance has been through this State Farm team since 2021. After receiving my renewal quote for the upcoming year, I was concerned about the substantially larger increase due to the global factors effecting every insurance company. I checked with multiple competitors for quotes, and I found that State Farm still comes out on top for premium price and coverage.

After calling the office and working with Miguel to update a bit of the coverage numbers, I ended up where I was hoping to be both coverage wise and price wise. His patience and insight over the phone also put me at ease a bit more.

While it feels like every company is trying to nickel and dime you or trying to scheme for more money, this past renewal cycle has truly made me greatly appreciate the team at Virginia Chan - State Farm Insurance!"
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Robert Charron

June 10, 2026

5  out of  5
rating by Robert Charron
"Always responsive and informative"
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Justin Greene

June 9, 2026

5  out of  5
rating by Justin Greene
"Pleasure to work with and makes entire process seamless. Thank you!"
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Jonathan Loo

June 4, 2026

5  out of  5
rating by Jonathan Loo
"Virginia and Xavier have been incredible in quickly getting my insurance documents in order for my new apartment closing. They were even able and willing to update my policy within 2 hours of my request due to some last minute changes. I highly recommend Virginia’s team for all your insurance needs as they are always on top of it. Thanks for everything!"
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Melissa Doug Gordon

May 28, 2026

5  out of  5
rating by Melissa Doug Gordon
"Wonderful experience! Aliya Hussein was very professional and took care of our needs."
We responded:
"Melissa, What a kind review, thank you for sharing! Our team works hard to make sure every interaction is professional and leaves our customers feeling confident and well taken care of. We are grateful to have you as part of our State Farm family! - Virginia"
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Jenna Postiglione

May 28, 2026

5  out of  5
rating by Jenna Postiglione
"Not surprised to see so many rave reviews for Aiya! She was so patient and helpful explaining my policy options. I immediately switched all of my coverage to her office."
We responded:
"Jenna, Welcome and thank you for the kind words! Making sure every customer fully understands their options before making any decisions is something our team genuinely cares about. We are so glad your experience was a positive one and we look forward to being here for you whenever you need us! - Virginia"
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Alexis Rowan

May 28, 2026

5  out of  5
rating by Alexis Rowan
"Chose this office to sign me and my children up for life insurance. Aiya was so helpful during the process and even after. Such a hands on team! Highly recommend. Chose this office to sign me and my children up for life insurance. Aiya was so helpful during the process and even after. Such a hands on team! Highly recommend."
We responded:
"Alexis, Thank you so much for the kind words and the recommendation! Helping families get the insurance coverage they need is something our team takes incredibly seriously. We are so glad the process felt smooth and that our team was there for you every step of the way. We look forward to taking great care of you and your family for years to come! - Virginia"
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Shane Centkowski

May 28, 2026

5  out of  5
rating by Shane Centkowski
"Aiya H. is fantastic. Professional, very quick, and clear."
We responded:
"Shane, Thank you for the kind words! Professional, quick and clear service is exactly what every customer deserves and we are so glad that came through in your experience. We look forward to being here for you whenever you need us! - Virginia"
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Ariana Sotoodeh

May 18, 2026

5  out of  5
rating by Ariana Sotoodeh
"Aiya was such a great help and so friendly! She laid everything out very clearly and was so patient. A pleasure to work with!"
We responded:
"Ariana, Thank you for the wonderful feedback! We believe every customer deserves a clear and stress-free experience, and we're so glad that came through for you. We look forward to being here for you whenever you need us! - Virginia"
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Jessica Perkins

May 2, 2026

5  out of  5
rating by Jessica Perkins
"I worked with Aiya and she was fabulous! Quick, efficient, responsive and friendly! Highly recommend!"
We responded:
"Jessica, Thank you for your feedback. We’re glad to hear your experience was quick, efficient, and friendly. Our team works hard to be responsive and easy to work with. We appreciate your recommendation and are here if you need anything. - Virginia"
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Tao He-Covello

April 30, 2026

5  out of  5
rating by Tao He-Covello
"I have had excellent experiences working with Xavier. He is incredibly helpful, responsive, knowledgeable and took the time to explain everything clearly. Highly recommend!"
We responded:
"Tao, Thank you for your feedback. We’re glad to hear everything was explained clearly and that your experience was helpful and responsive. Our team works hard to make each interaction easy to follow. We appreciate your recommendation and are here if you need anything. - Virginia"
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Gary Glatt

April 29, 2026

5  out of  5
rating by Gary Glatt
"Jonathan was a pleasure to deal with. I got just what I needed."
We responded:
"Gary, Thank you for your feedback. We’re glad to hear your experience was a positive one and that everything met your needs. We appreciate you taking the time to share this and are here if you need anything. - Virginia"
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Ercole Petrungaro

April 24, 2026

5  out of  5
rating by Ercole Petrungaro
"Very friendly and knowledgeable staff made process of getting new insurance efficent and painless. Prices where better then rest of quotes obtained"
We responded:
"Ercole, Thank you for taking the time to share this! We’re happy to hear the process felt efficient and flexible, and that your experience getting set up went smoothly. We appreciate your feedback and welcome you. - Virginia "
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Laura Nichols

April 24, 2026

5  out of  5
rating by Laura Nichols
"Fantastic service - quick, professional, flexible and reasonable. Xavier Merced was fantastic to work with on securing homeowner's insurance for my new apartment. State Farm is a great company and I am happy to be a new customer."
We responded:
"Laura, Thank you for sharing your experience! We’re glad to hear everything was handled efficiently and that the process felt easy from start to finish. We appreciate you taking the time to leave a review. - Virginia"
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Marwan Nazar

April 24, 2026

5  out of  5
rating by Marwan Nazar
"Thank you—you are a great company with round-the-clock service."
We responded:
"Marwan, Thank you for your feedback! We appreciate you taking the time to share your experience. - Virginia"
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Eliza Cabajero

April 18, 2026

5  out of  5
rating by Eliza Cabajero
"My sister referred me to this agency to discuss Life Insurance for myself, and I am so glad she did! I had no idea what was right for me. Aiya helped me figure it out and got me all set up. Highly recommend!!"
We responded:
"Eliza, Thank you for sharing your experience! We’re glad to hear everything was explained clearly and that the process felt smooth. We appreciate you taking the time to leave a review."
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Anne Frisella

April 18, 2026

5  out of  5
rating by Anne Frisella
"Signed up for Life Insurance with Aiya. It was such an informative and good experience. I ended up sending my family members over to her as well. She got all of them set up with just what they needed!"
We responded:
"Anne, Thank you for sharing your experience! We’re glad to hear everything was clear and informative and that the process went smoothly. We appreciate you taking the time to leave a review."
Profile photo of Anthony Merced

Anthony Merced

April 13, 2026

5  out of  5
rating by Anthony Merced
"Just wanted to Thank Mr. Xavier Merced for seamlessly walking me through my life insurance policy and his professionalism. Will definitely reach out to him again for any insurance needs .
Thanks again."
We responded:
"Anthony, Thank you for sharing your experience! We’re glad Xavier was helpful and took the time to walk through everything with you. We appreciate your kind words and you taking a moment to leave a review! - Virginia"
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Yamil Lopera

April 10, 2026

5  out of  5
rating by Yamil Lopera
"Aiya was incredibly helpful, knowledgeable, and responsive throughout the entire process. She made everything clear and easy to understand, and always got back to me quickly with the information I needed.

What really stood out was how efficiently she handled everything. I had been dealing with similar questions through Geico for several weeks without much progress, and Aiya was able to resolve everything the same day.

I would absolutely recommend her to anyone looking for reliable and professional service. If anyone I know is shopping for insurance, I will be directing them straight to her."
We responded:
"Yamil, Thank you for sharing your experience! We’re glad Aiya was helpful, responsive, and able to walk through everything clearly with you. It’s great to hear the process felt smooth and efficient. We appreciate your kind words and your recommendation! - Virginia"