State Farm® Insurance Agent Virginia Chan

"State Farm is an exceptional auto insurance company that consistently goes above and beyond to provide top-notch service. They have a quick response time when answering phone calls, and their services are great. I have been a loyal customer of theirs for over a year now, and I have no intention of switching to any other company. Their commitment to excellence and dedication to meeting their customers' needs sets them apart from the competition. With State Farm, I can trust that my car is always in good hands."

"I have been a State Farm customer for many years and have always been very happy with their agents. Any issues are always resolved promptly and with courtesy. Vanessa, one of the agents in my office , adjusted my policy coverages quickly and to my satisfaction. I would definitely recommend State Farm to anyone looking for an honest insurance company for any of their needs."

"A true 5-star experience with Rubi Banner. Highly recommend! I'm a law student and was looking for renter insurance for my new apartment in UES. Rubi made all of this possible within the span of 30-minutes. Rubi provided me with a range of policy options, found the best price for me as a student, and was extremely detailed while being concise. She worked quickly to secure my insurance plan was set in accordance my moving timeline. Above all, she was so nice! Working with Rubi and the office of Virginia Chan–State Farm was an exceptional experience. They put the client first and provide exemplary customer service. I would recommend Virginia and Rubi to anyone in the Upper East Side. So easy, professional, convenient, and friendly!"

"I have been a State Farm customer for a few years now. I can remember the first time I spoke to Virginia Chan when I was looking to switch insurance due to some life changing events. Right away I felt that she really listened and cared about what I was going through and also about how to go about helping me get auto insurance when most others were not willing to help. I can honestly say that I am glad that not only I was able to get insurance through State Farm at a better rate than all others but that they are always there to listen and help with any issues you might have. Virginia and her TEAM are wonderful. I highly recommend anyone looking for insurance to give this office a call, they wont regret it."

"Virginia Chan State farm location is the best in my opinion. Virginia and her staff, especially Jennifer who I deal with are extremely knowledgeable and helpful . Jennifer has helped me out with all my questions and gave me the best rates for my vehicles . I'm very pleased to say that I will be a State Farm customer for life . 🙂"

"UPDATE Nov 2023: We did purchase a vehicle in August 2022 and at the time based on my below review Shanice had helped us. Fast forward to the end of September 2023 when we were shocked to receive a letter via snail mail from State Farm saying since we did not comply with the mandatory pictures of a new vehicle for the state our policy was being revoked. No emails, no phone calls to follow up. We spent a Fri evening for 2 hours trying to get someone from State Farm to help us since we needed our vehicle that weekend for our son's sports games that were out of town. No one could help except Virginia Chan per the State Farm rep. We emailed her, they left her voice messages etc. Come that Monday we only heard from her office manager via email basically saying 'oh well'. As of November 8th 2023 we have yet to hear from Virginia. We have since changed agents. We have been with Virginia Chan since we moved to New York from Texas back in late 2018. They are very efficient and quick to respond. Recently Shanice was a huge help in getting our car insurance set up! Definitely recommend them!"

"My encounter with Rubi Banner, my insurance representative, was truly exceptional. Not only was she incredibly knowledgeable, but her genuine friendliness made the experience far more pleasant than anticipated. Her expertise was evident as she navigated through my insurance inquiries, providing clear and comprehensive information, and guiding me through various options with patience and understanding. Her amiable and professional demeanor turned what could have been a mundane task into a delightful and informative interaction. I wholeheartedly appreciate her invaluable assistance and commend her for the outstanding service she provided today."

"I am hard of hearing, but I started listening closely when I realized my account manager Andrew Cardona was really trying to give this old timer the best possible experience with the agency as possible. My daughter takes care of everything now. Thank you for helping us out Andrew."

"My experience with Rubi Banner was nothing short of phenomenal. From the moment of reaching out for some information, to the break down of costs and coverage her service was exceptional. She explained some of the confusing insurance lingo to me with nothing but patience. Her commitment to finding the perfect coverage for my specific needs was amazing. Rubi turned this stressful conversation into a comfortable and professional experience. I couldn't be more pleased with the service I received, and I wholeheartedly recommend Rubi for anyone seeking top-notch coverage."

"I had the pleasure with having Andrew Cardona as my State Farm rep. and it was nothing short of a great experience. All of my questions and concerns were answered clearly and explained to me the best plan for my family and I. Now have great coverage for my auto and home. This was my first time buying insurance and I'm glad I had a great representative to help me out. Keep on being great Andrew."

"First and foremost, I want to thank State Farm Agent Andrew Cardona for the superior service he provided. As insurance rates increased over the past several years, I was becoming irritated about the possibility of having to pay more for my policy and I have yet to see any changes with my wages. However, Mr. Cardona made my experience smooth. Regardless of the rates, he had a positive attitude which was infectious. And his willingness to assist me in any way from home to auto, agents such as this are a dime a dozen. If you are looking for an agent to represent you, this is the gentleman right here. Thank you State Farm for an easy and efficient service. It is greatly appreciated."

"I recently had the pleasure of dealing with a gentleman named Andrew Cardona here at Virginia Chan StateFarm. My experience was seamless and he answered all of my questions when it came to which insurance was best for me and my wife. He went above and beyond to help us out, gave us a business card and told us to feel free to reach out with any other questions or concerns we had. Thanks again Andrew!"